1. Application Assignment Delays
Without rule-based assignment:
- • Applications sit unreviewed.
- • Counselors receive uneven workload.
- • High-priority candidates wait unnecessarily.
Automation ensures intelligent routing based on predefined logic.
2. Document Follow-Up Chaos
Manual document collection leads to:
- • Missing files
- • Multiple reminders
- • Inconsistent verification timelines
Stage-based document workflows eliminate ambiguity.
3. Evaluation Bottlenecks
When interview scoring or evaluation matrices are handled offline:
- • Score aggregation gets delayed.
- • Scholarship decisions take longer.
- • Offer letters are postponed.
Automated evaluation reduces decision turnaround time.
4. Offer-to-Enrollment Gap
One of the biggest conversion leak points is between offer issuance and fee payment. If payment confirmation is delayed, enrollment activation requires reconciliation, or seat allocation is manually updated, applicants lose confidence. Automation must extend beyond the offer stage.